Logo of ImproveMyCityImproveMyCity is a platform that enables residents to directly report to their public administration local issues about their neighborhood such as discarded trash bins, faulty street lights, and broken tiles on sidewalks, illegal advertising boards, etc. The reported issues are automatically transmitted to the appropriate office in public administration so as to schedule their settlement. Reporting is feasible both through a web- and a smartphone-based front-end that adopt a map-based visualization, which makes reporting a user-friendly and intriguing process. The management and routing of incoming issues is performed through a back-end infrastructure that serves as an integrated management system with easy to use interfaces.